Credit Risk, Operational Efficiency, and Bank Profitability: Evidence from In…

While numerous studies have examined the relationship between credit risk, operational efficiency, and bank profitability, empirical evidence on how Indonesian listed banks sustain profitability during the post-pandemic period remains limited. This study aims to examine the effects of credit risk and operational efficiency on the profitability of conventional banks listed on the Indonesia Stock…

Website Quality Analysis Using Webqual 4.0 Method And Importance Performance …

The rapid development of technology has made website quality an important factor to consider in an organization. To find out the quality of a website, it is necessary to do a website quality analysis to evaluate whether it meets website standards and user expectations. The sample is the users of the kotasubang.com website analyzed using the WebQual 4.0 method, which measured by some instruments…

Manajemen Operasi

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CO-CREATION

Kajian tentang tema cro-creation merupakan topik yang cukup mutakhir dalam bidang Manajemen Operasional. Tema ini merupakan topik yang cukup menarik, baik bagi akademesi dan praktisi. Buku ini ditulis agar topik yang cukup mutakhir ini, menjadi sesuatu yang dapatlebih dimengerti dan dipahami.

INFLUENCE OF TOTAL QUALITY MANAGEMENT (TQM) TOWARDS CONSUMERS SATISFACTION

Globalizations the economy of society comprehensively. As a result, we should be well-prepared for dealing with the development of global era optimally. We could not catch the opportunities of this situation unless we have a competitive advantage in the international market competition. One of the efforts that can be made to deal with the competition is the improvement of the goods and services…

SENARAI KAJIAN KKL

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